Privacy Policy

Last updated: September 14, 2025

This Privacy Policy explains how Velminor (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.velminor.com (the “Site”). By using our Site, you agree to the practices described below.

1. Who We Are

Velminor is operated by Rhuge Sp. z o.o, a company registered in Poland.
Registered Office: Nowogrodzka 31, 00-511 Warsaw, Poland
Company Registration: 7011068488
Email: info@velminor.com
Website: https://www.velminor.com

All orders are shipped from our Warsaw, Poland warehouse. Customer service is provided in English, with responses typically within 24 hours, Monday–Friday, 9:00 AM – 5:00 PM (CET)

2. Information We Collect

You provide: name, address, phone, email, billing & shipping details, payment details, customer communications.
Automatically collected: IP address, browser/device type, pages visited, referring site.
From third parties: payment providers (Shopify, PayPal), analytics (Google Analytics), advertising partners.

3. Use of Data

We use your data to:

Process and deliver orders
Provide customer support & updates
Improve services and detect fraud
Send marketing (with consent)
Meet legal & tax obligations

4. Cookies & Tracking

We use cookies for essential site functions, analytics, and advertising. You can manage cookies in your browser settings.

5. Sharing Data

We only share with trusted partners: payment processors, couriers, and IT providers. We never sell or rent your data.

6. Retention & Security

We keep data only as needed for business/legal obligations. All transactions use SSL encryption.

7. Your Rights

You may access, correct, delete, restrict processing, or request portability of your data. Contact: info@velminor.com

8. International Transfers

Your data may be transferred to and stored outside your country (including the U.S.), with appropriate safeguards in place.

9. Children’s Privacy

We do not knowingly collect data from children under 18.

10. Governing Law

This website is governed by Polish law. U.S. customers are protected by applicable U.S. consumer rights.

11. Contact Us

Business Name: Velminor (operated by Rhuge Sp. z o.o)
Address: Nowogrodzka 31, 00-511 Warsaw, Poland
Email: info@velminor.com
Phone: +48 (793) 919 134