Privacy policy
Last updated: September 30, 2025
This Privacy Policy explains how Velminor (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.velminor.com (the “Site”). By using our Site, you agree to the practices described below.
1. Who We Are
Velminor is operated by Rhuge Sp. z o.o, a company registered in Poland.
Registered Office: Nowogrodzka 31, 00-511 Warsaw, Poland
Company Registration: 7011068488
Email: info@velminor.com
Website: https://www.velminor.com
All orders are shipped from our Warsaw, Poland warehouse. Customer service is provided in English, with responses typically within 24 hours, Monday–Friday, 9:00 AM – 5:00 PM (CET)
2. Information We Collect
- You provide: name, address, phone, email, billing & shipping details, payment details, customer communications.
- Automatically collected: IP address, browser/device type, pages visited, referring site.
- From third parties: payment providers (PayPal), analytics (Google Analytics), advertising partners.
3. Use of Data
We use your data to:
- Process and deliver orders
- Provide customer support & updates
- Improve services and detect fraud
- Send marketing (with consent)
- Meet legal & tax obligations
4. Cookies & Tracking
We use cookies for essential site functions, analytics, and advertising. You can manage cookies in your browser settings.
5. Sharing Data
We only share with trusted partners: payment processors, couriers, and IT providers. We never sell or rent your data.
6. Retention & Security
We keep data only as needed for business/legal obligations. All transactions use SSL encryption.
7. Your Rights
You may access, correct, delete, restrict processing, or request portability of your data. Contact: info@velminor.com
Under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to our processing of your data
- Request a copy of your data (data portability)
- Withdraw consent for marketing at any time
- File a complaint with your local supervisory authority (e.g., the Polish Data Protection Office, UODO
8. International Transfers
Your data may be transferred to and stored outside your country (including the U.S.), with appropriate safeguards in place.
9. Children’s Privacy
We do not knowingly collect data from children under 18.
10. Governing Law
This Privacy Policy is governed by the laws of Poland. As we are established in the European Union, the EU General Data Protection Regulation (GDPR) applies to our processing of personal data. U.S. customers also benefit from protections under applicable U.S. state and federal consumer protection laws.
11. Contact Us
Business Name: Velminor (operated by Rhuge Sp. z o.o)
Address: Nowogrodzka 31, 00-511 Warsaw, Poland
Email: info@velminor.com
Phone: +48 793 919 134